Friday, October 10, 2014

Marshalls is messed up - at least in Harlem and the Bronx

How come at Marshall's on 225 Street in the Bronx (Marble Hill) Spanish speaking customers can't get information in Spanish? There are Spanish - English bilingual employees on hand. Is it maybe the bilingual staff would like to be paid more than less skilled  workers? Wouldn't it make sense to offer Spanish language customer service in the Bronx?

In the Harlem store size labels on clothes hangers don't match the size of the garments.